Privacy Notice

1. About this notice

Octad Solutions Pte Ltd (“Octad”, “we”, “us” or “our”) is a Singapore-based technology, implementation and advisory business. We respect the privacy of individuals whose personal data we receive and process.

This Privacy Notice describes our general approach to personal data collected through this website and through enquiries, meetings and other business interactions. We handle personal data in accordance with applicable data protection requirements, including the Singapore Personal Data Protection Act 2012 (“PDPA”).

2. Personal data we may collect

Depending on how you interact with Octad, the personal data we collect may include:

• Your name, business email address and telephone number.
• Your organisation, job title and professional role.
• Information you provide when making an enquiry or requesting a meeting, briefing or demonstration.
• Correspondence and information exchanged during the course of a business relationship.
• Technical information generated when you use our website, such as IP address, browser or device information and website usage data, where applicable.

We ask that you do not provide personal data that is unnecessary for the purpose of your enquiry.

3. How we use personal data

We may use personal data for purposes including:

• Responding to enquiries and communicating with you.
• Arranging meetings, briefings, demonstrations and follow-up discussions.
• Preparing proposals and discussing potential engagements.
• Delivering implementation, advisory, training and support services.
• Managing our professional and client relationships.
• Operating, maintaining and protecting our website and business systems.
• Meeting legal, regulatory, contractual or administrative requirements that apply to our business.

We do not sell or rent personal data to third parties.

4. Disclosure of personal data

Where reasonably necessary for the purposes described above, personal data may be disclosed to service providers, professional advisers, technology providers or other organisations supporting our business operations.

We may also disclose personal data where required by law, regulation, court order or a competent authority.

Where third parties process personal data on our behalf, we seek to use appropriate arrangements to protect that information.

5. Protection and retention

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss or other similar risks.

Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, or as required for legitimate business, contractual, legal or regulatory purposes.

6. International transfers

Octad operates across Asia-Pacific and may work with organisations and service providers located in different jurisdictions. Where personal data is transferred outside Singapore, we take reasonable steps, where required, to ensure that the transferred data receives a standard of protection consistent with applicable data protection requirements.

7. Access, correction and other requests

You may contact us to request access to or correction of personal data that we hold about you, to withdraw consent where applicable, or to exercise other rights available to you under applicable law.

We may need to verify your identity before acting on a request and may be entitled or required by law to decline or limit certain requests.

8. Cookies and website technologies

Our website may use cookies and similar technologies required for website operation, security, functionality or measurement. Further information is available in our Cookie Policy.

9. External websites

Our website may contain links to websites operated by other organisations. Octad is not responsible for the privacy practices or content of external websites. You should review the privacy information provided by the relevant website operator.

10. Changes to this notice

We may update this Privacy Notice from time to time to reflect changes to our business, website or applicable requirements. The date shown at the top of this page indicates when this notice was last updated.

11. Contact

For enquiries concerning this Privacy Notice, personal data held by Octad, or our data protection practices, please contact: